Information we may collect
- Business details you enter, such as business name, city, Google Maps link, website/domain, place ID, or competitor radius.
- Public Google Business Profile signals used for the audit, such as ratings, reviews, categories, hours, photos, website links, and profile status.
- Contact details you voluntarily share for support, billing, agency enquiries, or follow-up.
- Payment references or plan details needed to answer billing, refund, or service questions.
- Basic technical information such as browser, device, pages visited, and local storage entries used to improve the page experience.
How we use information
- To generate, display, save, or improve a Google Business Profile audit report.
- To provide support, respond to enquiries, and manage plan or payment-related requests.
- To improve the audit flow, page experience, reporting quality, and service reliability.
- To protect the service from misuse, fraud, spam, or technical abuse.
- To meet applicable legal, tax, accounting, or compliance obligations.
Sharing and third-party services
We may use third-party services for hosting, maps, analytics, payments, email, support, or report delivery. These providers may process information only as needed to provide their services to us or to you.
The audit may rely on public business information and Google Maps-related resources. Crawall GMB Audit is not Google and is not affiliated with Google.
Cookies and local storage
The page may use local storage or similar browser features to remember your last audit target, improve form behavior, and support a smoother user experience. You can clear this information through your browser settings.
Data retention
We keep information only for as long as needed for audit delivery, support, billing, legal compliance, fraud prevention, and service improvement. Saved report links or report history may remain available until deleted or no longer required.
Your choices
You may contact us to request access, correction, or deletion of personal information associated with your enquiry or report, subject to identity verification and applicable legal requirements.
For privacy requests, email support@crawall.com.
Policy updates
We may update this Privacy Policy as the service, legal requirements, or business practices change. The latest version will be posted on this page with an updated date.